Need to get in touch with us? Contact us via email at firstname.lastname@example.org or use the chat feature on our website.
What is the turnaround time like?
It will take about 5-7 business days to process the order, then about 3-5 business days for the order to arrive once shipped out. Please note this is an average turnaround time, but some unexpected delays may occur. If you need to do a rush order, please email us at email@example.com. Additional fees may apply.
Can I add a personalized note to my order?
You may write in the box at check out what you would like the note to say and we will do our best to include it.
Shipping & Returns
Do you ship internationally?
Currently, we only ship within the United States and Puerto Rico.
Do you accept returns & exchanges?
We do not accept returns or exchanges on any customized or personalized products. If you have any issues or concerns with the order, then please contact us at firstname.lastname@example.org. We are committed to our customers and want to make sure that you're satisfied with your product(s).
Any customized or personalized products are nonrefundable. Please contact us at email@example.com with any concerns or issues.